Privacy Policy

Last Updated: 29/12/2024

Retail Riot values your trust and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and safeguard your personal information. By using our website, you agree to the practices described below.

1. Information We Collect

We collect the following types of personal data to provide you with the best possible shopping experience:

• Personal Information: Name, email address, phone number, billing and shipping address.
• Payment Information: Credit/debit card details or other payment information are processed securely through trusted payment providers.
• Account Information: If you create an account, we collect login details such as your username and password.
• Order Information: Details about the products you purchase and transaction history.
• Browsing Information: IP address, browser type, device details, and pages visited on our website through cookies and similar technologies.

2. How We Use Your Information

We use your personal data to:

• Process and fulfill your orders, including shipping and handling returns.
• Provide customer service and respond to your inquiries.
• Send order updates, promotional offers, and other marketing communications (with your consent).
• Improve our website, services, and shopping experience.
• Comply with legal obligations and prevent fraudulent activities.

3. Sharing Your Information

We respect your privacy and will never sell or rent your personal information. However, we may share your data in the following circumstances:

• Service Providers: We share information with delivery partners, payment processors, and IT service providers to fulfill your orders and improve our services.
• Legal Requirements: If required by law, we may disclose your data to comply with legal obligations or respond to lawful requests.

4. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small text files stored on your device to remember your preferences, track website performance, and personalize your experience.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.

5. Data Security

We implement robust security measures to protect your personal data from unauthorized access, loss, or misuse. Payment information is processed securely using industry-standard encryption methods.

However, no online platform is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Rights

Under data protection laws, you have the right to:

• Access the personal data we hold about you.
• Correct inaccuracies in your data.
• Request deletion of your data where applicable.
• Opt out of marketing communications by clicking “unsubscribe” in our emails or contacting us directly.
• Restrict processing or object to certain uses of your data.

To exercise any of these rights, please contact us at support@retailriot.co.uk

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. Please review their privacy policies before providing your information.

8. Updates to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or legal obligations. The latest version will always be available on our website.

9. Contact Us

If you have any questions or concerns about our Privacy Policy, please contact us at:
Email: support@retailriot.co.uk

This Privacy Policy is designed to ensure transparency and protect your personal information while using our services. Thank you for trusting Retail Riot!